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The Official Site of the Tampa Bay Lightning

Tampa Bay Lightning Jobs


Current available jobs in Sales & Marketing:




Sales & Marketing: Ticket Sales
Account Representative - Tampa Bay Lightning (Tampa, FL)

Job Summary

The Account Representative is responsible for the sale of new season ticket memberships, group accounts, mini plans, and premium seating. This is accomplished by phone, email marketing, face-to-face presentations, in-arena tours, and out-of-office appointments. In this role, you will be tasked with generating and implementing new and creative ideas to increase ticket sales revenues. You will also be responsible for an individual quota, and have the opportunity to learn in a world class environment amongst a team of top performers. The goal of this position is to offer approximately 12 months of training and development.

Essential Duties and Responsibilities

  • Responsible for maximizing revenue through the sale of season ticket memberships, mini plans, group tickets, and executive suites sales.
  • Prospoect for new business daily through cold calling, appointment setting, sales presentations, networking, and referrals.
  • Use proactive tactics to create opprotunities for new business and with exisitng customers.
  • Daily appointment setting and delivery of sales-focused arena tours.
  • Develop database for Sales and Services by maintaing complete and accurate customer records.
  • Perform daily operations and deliver outstanding customer service of all exisitng accounts.
  • Represent the Tampa Bay Lightning and Tampa Bay Storm while meeting "World Class Plus" standards on game days when interacting with clients and prospects at sales table or at their seats.
  • Represent the Lightning and Storm to develop lasting relationships at community events promoting ticket opportunities.
  • Meet or exceed all predetermined activity and sales goals.
  • Perform other duties and responsibilities as assigned by the Manager of Inside Sales.

Qualifications

  • Bachelor's Degree preferred.
  • Excellent communication/presentation skills.
  • Effective time management skills.
  • Ability to manage numerous business relationships in a professional manner.
  • Ability to handle multiple projects at once.
  • Ticketmaster, Archtics, Microsoft Excel, and Word experience a plus.
  • Must demonstrate teamwork and positive attitude.
  • Passion for sales, creativity, and professionalism.
  • Desire to be the best at what you do while working in a team environment.
  • Night and weekend hours required when needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work a flexible schedule including days, nights, weekends and holidays and double shifts?
2. Do you have knowledge of NHL Hockey and Arena Football?
3. Do you have the ability to manage numerous business relationships in a professional manner?


Apply for this position      |      Go back job listings


Sales & Marketing: Community Relations
Part-time 50/50 Raffle Sellers - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY

The Tampa Bay Lightning and the Lightning Foundation are looking for high-energy, motivated, and reliable individuals to join our 50/50 Raffle staff as sellers for the 2017-2018 hockey season. The position requires an outgoing personality while selling 50/50 raffle ticket to fans during Lightning Hockey games. It also requires interaction with large number of guests while maintaining a strong representation of world class service as a Lightning brand ambassador.

ESSENTIAL DUTIES AND RESPONSIBILITIES           

  • Sell 50/50 Raffle tickets to fans at the arena pre-game and during the game
  • Approach and speak to a large number of fans each game
  • Use mobile handheld or stationary device and printers for the sale of 50/50 Raffle tickets
  • Accurately handle cash from raffle ticket sales and turn it in to the Coordinator at the end of the night
  • Communicate and educate fans about 50/50 Raffle details and rules
  • Represent the Tampa Bay Lightning and the Foundation in a positive manner as brand ambassadors, while providing world class service to our fans
  • Understand the mission of the Lightning Foundation and effectively communicate and deliver information regarding the Lightning Foundation’s charitable endeavors
  • Responsible for meeting or exceeding designated sales targets and goals
  • Ensure service standards are consistently met and reflected in individual shop scores and assessments

QUALIFICATIONS

  • Must be at least 18 years old
  • Compliance with our company policy of background checks and drug screening
  • Must be prompt and arrive to scheduled shifts on time
  • Must exhibit exceptional customer service skills with focus on providing a world class experience for all guests
  • Must demonstrate a positive attitude when interacting with fans and other employees
  • Must be able to work a minimum of 70% of the Tampa Bay Lightning’s home games
  • Must be willing to work nights, weekends, and holidays, if necessary
  • Must be willing to work at least 4 hour shifts

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years old?
2. Are you able to work a minimum of 70% of the Tampa Bay Lightning’s home games (October-May)?
3. Are you able to work nights, weekends, and holidays, if necessary?


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