Overview

The St. Pete Times Forum is Tampa’s premier entertainment venue. Home to the National Hockey League Tampa Bay Lightning, the arena hosts the top music acts, family shows, and college athletics. Pollstar and Venues Today consistently rank the St. Pete Times Forum in the top five U.S. arenas in both attendance and revenue.
 

Students participating in our internship program will receive hands-on learning experiences on the operations of a professional sports team and arena.
 

Departments: 

• Accounting
• Broadcasting
• Corporate Sales & Marketing
• Corporate Communications
• Event Coordination
• Event Operations
• Game Operations
• Group Sales
• Hockey Operations
• Human Resources
• Lightning Foundation
• Client Services
• Public Relations
• Ticket Office

Requirements:

• Students must be currently enrolled in a college or university
• Students must provide documentation of receiving academic credit for the internship
• Students must be authorized to work in the USA
• Cover Letter (include why you want to work in the Sports & Entertainment industry, what you would bring to the organization that makes you a prime candidate, and the areas of our operation which interest you the most)
• Resume
• Letter(s) of Recommendation (professional or academic)
 

Additional Facts:

• You must receive academic credit
• Internships are available on a Full Time, Part Time, or Game Night/Season Long basis
• Game night/Season Long internships are required to work at least 30 of the 42 games
• There are a limited number of positions
• All students are expected to have a working knowledge of Word, Excel, PowerPoint, and Outlook
• Department assignments will be made by management and will occur after the interview process
• Students will need to provide proof of insurance

Box Office: Interns will assist with the Premium Services department, printing and distribution of tickets, take individual event ticket orders for ADA seating, assist sales staff, assist coordinators in daily operations, assist in season ticket delivery and distribution and general office and event/game day duties.
 

Community Relations: Interns will assist with publicity and promotional efforts, participate in fundraising activities, aid with player appearances, assist with local charities and other organizations, schedule and attend community meetings and functions, assist with give-a-ways and other prize packages, and perform administrative duties. Game night work is expected.
 

Corporate Sales & Marketing: Energetic, independent and forward thinking individuals are needed, with desire to learn and have a strong work ethic. The pace is rapid and the priorities are ever changing. The individual must be flexible, possess good inter-personal skills and have the ability to handle multiple tasks simultaneously. No less than 20 hours a week are required and event participation is recommended to enhance learning opportunities.
 

Marketing: Interns will assist the Event Marketing Coordinator and Manager. Responsibilities can include but are not limited to writing press releases for upcoming shows, update the media list and hotsheet, work events and assist with media relations, produce flyers for distribution, maintain poster displays within the building, monitor the website, update master event listing for all events, maintain show files, and create ticket and billboard comparison reports. Qualified applicants must have a strong work ethic and desire to gain experience in a professional sports and entertainment environment. Also, interns must have excellent communication, computer, and organizational skills. Must be a team player and willing to work weekends and holidays
 

Event Operations: Event Operations Interns will spend the majority of the internship working with the Guest Services and Platinum Services departments with added training with the Facility Patrol and Housekeeping departments. It is our intention to bring in students with a strong interest in Event Management and help them acquire the skills needed to succeed in this area. Skills acquired during this internship will include leadership, customer service, interviewing techniques, arena setup, accommodating guests with disabilities, answering guest compliments and complaints, among others. You will have specific game/event day responsibilities that will vary from day to day (including assisting with giveaways, building walks, game note distribution, ticket “on-sale” crowd management, etc).
 

Client Services: Interns will assist in the service of Season Ticket and Premium Seating Clientele, manage the Client Services Lounge, sell, print and distribute tickets, assist the sales staff and managers, be responsible for answering the Client Services phone line, retrieve and respond to voicemails and e-mails, confirm ticket orders, manage and update databases, assist with the overall sales process, including event and game day responsibilities and other general office duties as assigned.
 

Sales: Interns will be responsible for, research and develop industry wide sales and promotions surveys for various major league sports teams, assist in the development of a database marketing and prospecting program, assist Sales Reps in servicing accounts, assist in recruiting needs, possible sales call to potential buyers as well as various administrative duties including written correspondence. Interns should be career oriented in the sports industry, have an exceptional work ethic, a strong desire to succeed, professionalism, a passion and desire for the industry. Knowledge of database programs such as Goldmine preferred.

 

JOB DESCRIPTION:

• Filing, copying, and binding paperwork
• Retrieving and compiling documents needed for audits and various projects
• Processing credit cards
• Availability
• Ordering supplies
• Workload varies from week to week.
• Assist the department where help is needed the most.
• Account reconciliations/ Monthly close support.
 

STRATEGIC PLANNING INTERNSHIP

The Strategic Planning Intern will work with the Assistant General Manager/Strategic Planning and Business Analyst to research and analyze both short and long term operations and goals for both the business and hockey departments. The ideal candidate will have a background in economics, finance and/or accounting, experience with multiple organizations in the sports and entertainment industry and a desire to obtain a full-time career in management and operations of a professional sports team.

RESPONSIBILITIES:

• Assist in the review and analysis of monthly, quarterly and annual financial statements
• Organize and maintain detailed timelines on all long-term organizational projects
• Track and report on market trends in the sports and entertainment industry
• Conduct financial and operational analysis and reports on specific business segments and programs
• Work with department managers and coordinators to develop tools and documents to improve internal financial management and accountability.

REQUIREMENTS:

• Full time (40 hours per week).
• Ability to work game-nights
• Proficiency in Microsoft Excel, Access, PowerPoint
• Finance/Economics Major or Degree
• Term: January 2010 – completion of 2009-10 Lightning Season
• Graduate Student preferred

THIS IS AN UNPAID INTERNSHIP POSITION.
 

OVERVIEW

The internship program for the McDonalds Box Office at the St. Pete Times Forum will allow an intern to learn the overall working of the box office and how it interacts with all other departments. We require a minimum of 20 hours a week plus some game and event nights.

OVERALL DUTIES

• Prepare will call for event nights
• Work with Box Office Staff to process incoming payments
• Assist staff with day to day operations
• Track coupons and discount offers
• Learn and use Archtics and Ticketmaster ticketing systems for account set-up, processing and reporting
• Assist with season ticket distribution
• Work game nights and assist part time sales staff

THIS IS AN UNPAID INTERNSHIP. YOU SHOULD BE ENROLLED IN A COLLEGE OR UNIVERSITY AND WE PREFER YOU RECIEVE ACADEMIC CREDIT.

JOB SUMMARY:

Assist the Vice President of Corporate Communications and the department with the coordination, design and production of requested jobs.

RESPONSIBILITIES:

• Duties and projects as assigned by VP of Corporate Communications
• Work closely with the Traffic Coordinator with the coordination, organization, and management of incoming project requests
• Work various event-related duties as directed
• All other duties, responsibilities and projects as assigned
• Work with the department by coming up with creative concepts and innovative ideas
• Assisting with solving problems and implementing ideas
• Assist with prioritizing schedules and deadlines
• Assist with logging and filing upcoming and completed projects

QUALIFICATIONS & SKILLS:

• Excellent written and verbal communication skills
• Ability to follow instructions, solve problems, and work with minimal supervision
• Self starter who can take initiative and follow through on projects and tasks
• Strong PC and Mac skills, proficiency in MS Word, MZ Excel, Photoshop, and inDesign
• Adapts to change, flexible personality
• Ability to work in a fast past, changing environment

 STUDENTS MUST RECEIVE ACADEMIC CREDIT FOR THIS INTERNSHIP!!
 

From time to time, the teams in the Tampa Bay Lightning will be looking for interns. If you apply below and check off all of the internship notifications, you will be contacted about specific internship opportunities with these teams posting their internships on the Tampa Bay Lightning Job Board. This is a notification only, not an application for a job. Please be advised that you can also apply for a specfic internship on the other internship postings on this site. If you complete your application and then press "edit your information" you can be notified of full-time positions as well. Please complete the application first and then modify it to include notifications for full-time positions if you are in your final year of college or graduate school.