Tampa Bay Lightning
 
  • PRINT
  • RSS

Tampa Bay Lightning Jobs


Current available jobs in Facility Operations:




Facility Operations: Security
Part-time Event Security - Tampa Bay Lighting/Amalie Arena (Tampa, FL)

JOB SUMMARY:

This position provides Facility Security for all events at the Amalie Arena and responsible for the protection and safeguarding of guests and employees. This position reports to the Facility Patrol Supervisor. This is a Part Time position.

DUTIES AND RESPONSIBILITIES:

  • Provide all guests a positive first impression by offering World Class Service
  • Provide guests with accurate arena and event information
  • Enforce building policies and procedures
  • Accurately check all staff/guest bags prior to entering the arena
  • Respond to all emergencies during the event
  • Accurately and thoroughly complete incident reports
  • Work cooperatively with all staff members, law enforcement officers and fire/rescue personnel
  • Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
  • Monitor the crowd during all events to ensure safety for all
  • Verify credentials to control access into restricted areas
  • Maintain a clean and neat appearance during work hours

SKILLS AND QUALIFICATIONS:

  • Knowledge of the Security Chain of Command
  • Security license preferred, Law Enforcement or Military background
  • Excellent customer service skills
  • Knowledge and skill in radio communication
  • Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus
  • Ability to listen effectively, take and execute directions given
  • Ability to remain calm and focused during times of stress
  • Ability to exercise sound judgment to diffuse volatile situations
  • Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts
  • Ability to work independently and in a team environment
  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs
  • Ability to lift a maximum of 25 pounds

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work a flexible schedule including days, nights, weekends and holidays?
2. Are you able to stand on feet for long periods of time including walking long distances and stairs?
3. Do you have excellent customer service skills?


Apply for this position      |      Go back job listings


Facility Operations: Event Guest Relations
Part-time PLAZA TEAM - Tampa Bay Lightning (Tampa, FL)

PLAZA TEAM

As a division of Guest Services, The Plaza Team is responsible for providing World Class customer service to the guests at the Amalie Arena, ensuring guests feel welcomed and that they leave with a long lasting, positive impression of our Arena.  The Plaza Team is often the first point of contact that guests encounter when arriving at the Arena as well as the last as guests leave the arena. Plaza Team is expected to maintain a working knowledge of our facilities and special events.  This position plays a vital role when it comes to creating a safe and interactive environment for our guests. This position will often times be the first contact for many of our venue sponsors, local radio stations and plaza entertainment. The members of the Plaza Team must exhibit an enthusiastic personality and be proactive in every area.  Upon hire, all employees will be expected to be available for no less than 70% of all events, as well as, 70% of all events that are deemed mandatory by management.

 

Responsibilities:

 

  • Assist conversion with set up and take down of Plaza
  • Direct and greet guests as they arrive at the Arena
  • Facilitate Kid’s Zone games and interactive areas
  • Respond to and investigate incidents that occur on the East and West Plaza
  • Manage large crowds pre and post event
  • Enforce all arena policies during an event
  • Check tickets of guests as they enter and exit smoking areas
  • Must handle any and all guest-related matters in a professional and courteous manner
  • Manage the lines at the ticket office, Thunder Alley food stands, student rush, and all gates
  • Enforce the Arena’s policy regarding scalpers
  • Must be willing to assist other Arena departments.

Requirements:

  •  Must be able to lift and carry up to 25 lbs
  • Must be able to stand and/or walk long distances for up to 8 hours
  • Must have excellent communication skills and enjoy interacting with people and building new relationships
  • Must maintain a professional appearance and demeanor at all times
  • Must enjoy interacting with children
  • Must be able to work in extreme temperatures
  • Previous customer service experience preferred but not required
  • Ability to work flexible schedule including days, nights, weekends and holidays
  • Ability to work independently and in a team environment
  • Excellent verbal communication skills with a thorough understanding of written and spoken English.  Bilingual a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work 70% of all events?
2. Do you have a reliable means of transportation?
3. Are you comfortable managing large crowds?


Apply for this position      |      Go back job listings


Facility Operations: Event Guest Relations
Part-time Parking Attendant - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY

This position provides parking support for all of the Amalie Arena parking lots, including guest parking and employee parking.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Controlling/monitoring entry to the guest and employee parking lots

  • Provide all guests a positive first impression by offering World Class Service

  • Monitoring parking lots for safety and security of guests and employees and vehicles

  • Provide guests with directions and other venue information

  • Direct guests and employees to available parking spaces

  • Ability to maximize amount of vehicles per lot

  • Respond to all comments/complaints in a prompt, courteous and professional manner

  • Cash Handling-collect cash and/or coupons and maintain security of cash

  • Maintain a neat and clean appearance during all scheduled shifts

QUALIFICATIONS

  • Customer Service and Cash Handling abilities are a must

  • Must be polite, friendly and possess excellent public relations skills, as this position includes extensive guest contact

  • Prior parking experience preferred

  • Ability to multitask

  • Must have reliable transportation

  • The ability to work various hours as needed including nights and weekends

  • The physical stamina to stand for long periods of time and walk long distances

  • Ability to work outdoors with extreme heat and weather conditions

  • Excellent communication skills

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have the ability to work various hours as needed including nights and weekends?
2. Do you have the physical stamina to stand for long periods of time and walk long distances?
3. Do you have excellent customer service and cash handling abilities?


Apply for this position      |      Go back job listings


Facility Operations: Event Guest Relations
Part-time Platinum Services Attendant - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY

A position with the Platinum Services Department requires proven World Class customer service skills, motivation, dependability, and exceptional communication skills. The candidate who earns a spot in this division shows unconditional professionalism with clientele and guests in our premium seating and ADA areas (suites, ADA entrances and all other premium seating areas). This position is responsible for greeting guests, unlocking suite doors, giving tours of our premium areas, and keeping the lines of communication open with Sport Service, Concierges, and Event Supervisors.  It is vital to assist the concierges and develop a relationship with the premium seating clientele.  This position requires availability to work no less than 80% of all events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist guests with any questions, concerns or special requests

  • Search guests’ personal items in a prompt, but friendly manner

  • Scan tickets for entry with a smile and a friendly greeting

  • Check tickets to ensure the proper guests are entering our premium areas

  • Assist guests with disabilities in all ADA areas

  • Assist Guest Services department as needed

  • Communicate guests’ needs and/or requests to the Concierges and Suite Attendants

  • Develop positive working relationships with all arena departments, especially Sport Service, as well as all premium seating clientele

  • Enforce all building policies and procedures during an event to assure safety and security for all

  • Must handle any and all guest-related matters in a professional and courteous manner

QUALIFICATIONS

  • Excellent verbal and written communication skills required

  • Must maintain a professional appearance and demeanor at all times

  • Previous customer service experience preferred but not required

  • Enjoy interacting with people and building new relationships

  • Ability to stand on feet for long periods of time including walking long distances and stairs

  • Ability to lift a maximum of 25 pounds   

  • Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts

  • Ability to work independently and in a team environment

     

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work evenings, weekends and holidays?
2. Do you have the ability to stand on your feet for long periods of time including walking long distances and stairs?
3. Do you have excellent verbal communication skills with strong written and oral communication skills?


Apply for this position      |      Go back job listings


Facility Operations: Security
24 Hour Security (Part Time) - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY:

This position provides Facility Security for all events at the Tampa Bay Times Forum and responsible for the protection and safeguarding of guests and employees. This position reports to the Facility Patrol Supervisor. This is a Part Time position.


DUTIES AND RESPONSIBILITIES:

  • Provide all guests a positive first impression by offering World Class Service
  • Provide guests with accurate arena and event information
  • Enforce building policies and procedures
  • Accurately check all staff/guest bags prior to entering the arena
  • Respond to all emergencies during the event
  • Accurately and thoroughly complete incident reports
  • Work cooperatively with all staff members, law enforcement officers and fire/rescue personnel
  • Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
  • Monitor the crowd during all events to ensure safety for all
  • Verify credentials to control access into restricted areas
  • Maintain a clean and neat appearance during work hours

SKILLS AND QUALIFICATIONS:

  • Knowledge of the Security Chain of Command
  • Security license preferred, Law Enforcement or Military background
  • Excellent customer service skills
  • Knowledge and skill in radio communication
  • Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus
  • Ability to listen effectively, take and execute directions given
  • Ability to remain calm and focused during times of stress
  • Ability to exercise sound judgment to diffuse volatile situations
  • Ability to work days, nights, weekends and holidays and double shifts
  • Ability to work independently and in a team environment
  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs
  • Ability to lift a maximum of 25 pounds

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have Knowledge of the Security Chain of Command?
2. Do you have a security license, Law Enforcement or Military background?
3. Do you have overnight availability on a part-time basis?


Apply for this position      |      Go back job listings


Facility Operations: Custodial/Housekeeping
Part-time Housekeeping - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY:

Whether working First, Second, or Third Shift, this position is responsible for the cleaning and support of our facility and grounds to make every event a World Class success. A high energy level, dependability, excellent attitude, attention to detail, excellent English communication, and desire to cooperate as a team member are critical components of success. This position requires physical activity including standing, walking, stooping, reaching, climbing stairs, and the ability to lift up to 25 pounds. If you possess leadership skills, additional opportunities may become available as you prove yourself.  WE OFFER A $0.75 SHIFT PREMIUM FOR THE THIRD (OVERNIGHT) SHIFT.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide an excellent first impression by offering World Class Service with a positive attitude.

• Responsible to provide a clean and safe facility before, during and after all events

• Clean and maintain all bathrooms and replenish supplies as needed

• Sweep, mop, vacuum and maintain various types of floors

• Clean all surfaces including glass, furniture, fixtures, etc.

• Responsible for picking up trash and emptying trash and recycle receptacles

• Work cooperatively with all staff members

• Maintain a clean, neat, and professional appearance during work hours

• Help assure the health, safety and security of co-workers and guests by following all safety procedures and rules

• Monitor and report to the manager any discrepancies, damage, loss of property, safety issues

· Other duties as may be assigned

QUALIFICATIONS:

· Compliance with our company policy of Background Checks

· Effective written and oral English communication skills

· Energetic, pleasant, and a neat professional appearance

· Excellent attention to detail and good time management skills

· Punctual, Dependable, and Excellent work attendance record

· Adaptability to work unsupervised or on a team

· Ability to meet deadlines and work well under time pressures

· Ability to work in large crowds for an extended period of time

· Ability to work long hours, including days, nights, weekends and holidays as needed

· Ability to lift 25 pounds without accommodation.

· Prior guest service experience a plus


"Next Step" Instructions
YOU WILL BE CONTACTED BY A MEMBER OF MANAGEMENT FOR AN INTERVIEW IF THEY ARE INTERESTED IN SPEAKING WITH YOU FURTHER. PLEASE NO PHONE CALLS. COMMUNICATION WILL OFTEN BE BY EMAIL, PLEASE LOOK FOR EMAILS FROM AMALIE ARENA. THANK YOU FOR YOUR INTEREST IN THE TAMPA BAY LIGHTNING AND AMALIE ARENA.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a reliable means of transportation?
2. 2. Yes/No: Have you ever been arrested, convicted, plead no contest, or committed a crime? if yes, explain:


Apply for this position      |      Go back job listings


Facility Operations: Facility/Venue Management
Part-time Conversion Technician - Facility Services - Tampa Bay Lightning (Tampa, FL)


JOB SUMMARY:

Whether working First, Second, or Third Shift, this position is responsible for the set-up, tear down, and movement of every item necessary to make every event a World Class success. A high energy level, dependability, excellent attitude, attention to detail, excellent English communication, and desire to cooperate as a team member are critical components of success. If you possess leadership skills, additional opportunities may become available as you prove yourself.  WE OFFER A $0.75 SHIFT PREMIUM FOR THE THIRD (OVERNIGHT) SHIFT.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the physical set up, tear down, and movement of all equipment, materials, and furniture for hockey, arena football, basketball, concerts, and large and small events both on and off our property. This is a very physical job.

• Work cooperatively with all staff members

• Maintain a clean, neat, professional appearance during work hours

• Follow all safety procedures, rules, and OSHA standards which help assure the health, safety, and security of co-workers and guests

• Report to management any discrepancies, damage, loss of property, or safety issues

• Specialized facility cleaning duties may occasionally be necessary

QUALIFICATIONS:

· Compliance with our company policy of Background Checks and Random Drug Screens

· Punctual, dependable, and Excellent work attendance record

· Excellent communication skills in English

· Personal attention to detail

· Ability to multi task and take direction well and sometimes work under tight time pressures

· Excellent Customer Service skills.

· Ability to work a flexible schedule including days, nights, weekends and possible infrequent holidays and double shifts.

· Ability to work as a team member or alone on a specified task

· Energetic, in good physical condition and stamina, this position may require working outside with exposure to extreme heat or weather conditions.

· The ability to stand on feet for long periods of time and walk long distances and climb stairs. The ability to stoop, climb ladders, kneel, crawl, and squat without any physical movement restriction.

· Using proper lifting technique, the ability to lift a maximum of 50 pounds with or without accommodation.

· Always aware of and practicing safety as the highest priority during every job.

· Mechanical aptitude and the proven ability to use hand and power tools is a plus


"Next Step" Instructions
YOU WILL BE CONTACTED BY A MEMBER OF MANAGEMENT FOR AN INTERVIEW IF THEY ARE INTERESTED IN SPEAKING WITH YOU FURTHER. PLEASE NO PHONE CALLS. COMMUNICATION WILL OFTEN BE BY EMAIL, PLEASE LOOK FOR EMAILS FROM AMALIE ARENA. THANK YOU FOR YOUR INTEREST IN THE TAMPA BAY LIGHTNING AND AMALIE ARENA.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: HAVE YOU EVER BEEN EMPLOYED BY THE TAMPA BAY TIMES FORUM OR THE TAMPA BAY LIGHTNING? (IF YES PUT DATES & DEPARTMENT):
2. YES/NO: HAVE YOU EVER BEEN ARRESTED, CONVICTED, PLEAD NO CONTEST, OR COMMITTED A CRIME? If yes, explain:
3. YES/NO: ARE YOU PHYSICALLY AND MENTALLY ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT ACCOMODATIONS?
4. YES/NO: ARE YOU A U.S. CITIZEN OR PERMANENT ALIEN and AT LEAST 18 YEARS OLD?
5. YES/NO: DO YOU KNOW ANYONE WHO WORKS AT THE TAMPA BAY TIMES FORUM OR WITH THE TAMPA BAY LIGHTNING? If yes, please list names.
6. YES/NO: THIS POSITION MAY REQUIRE LIFTING, STANDING, PUSHING, AND OTHER PHYSICAL ACTIVITY FOR A MAJORITY OF THE WORK PERFORMED. DO YOU UNDERSTAND THIS?


Apply for this position      |      Go back job listings


Facility Operations: Facility/Venue Management
Part-time General Maintenance - Tampa Bay Lightning/ Amalie Arena (Tampa, FL)

POSITION SUMMARY

This position values guests and is committed to providing a positive impression through World Class Service. The general maintenance position is a behind the scenes position that requires basic carpentry, electrical and HVAC skills.

This position requires physical activity including standing, walking, climbing and ability to lift 50 pounds. Must be able to accomodate a flexible schedule with the ability to work nights and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES                                           

  • Maintain and repair various components of climate control systems including motors, cooling and heating coils, heat pumps, hot water systems.

  • Assist plumbers, electricians and HVAC tech’s as needed.

  • Carpentry and Drywall finishing repairs.

  • Test and treat via chemical alteration all open and closed looped climate control energy systems, including the treatment of cooling towers.

  • Preventative Maintenance on HVAC equipment such as filters and belt changes.

  • Assist in maintaining and repairing ice-making equipment, refrigeration equipment and appliances.

  • Perform other duties as assigned.

QUALIFICATIONS

  • Ability to decipher blueprints, schematics and working equipment documents

  • Thorough knowledge of local, state and federal codes and regulations

  • Teamwork with emphasis on workplace safety

  • High School diploma or equivalent

  • Effective written and oral communication skills

  • Excellent time management skills

  • Excellent attention to detail

  • Excellent attendance

  • Ability to multi task and take direction well

  • Ability to meet tight deadlines and work well under pressure

  • Ability to work in large crowds for an extended period of time

  • Ability to work a flexible schedule including days, nights, weekends and possible infrequent holidays and double shifts.

  • The ability to stand on feet for long periods of time and walk long distances and climb stairs. The ability to climb ladders, kneel, bend, stoop and squat without any physical movement restriction.

  • Using proper lifting technique, the ability to lift a maximum of 50 pounds with or without accommodation. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.Are you able to stand on feet for long periods of time and walk long distances and climb stairs. The ability to climb ladders, kneel, bend, stoop and squat without any physical movement restriction?
2. 2.Are you able to work a flexible schedule including days, nights, weekends and holidays?
3. 3.Are you able to decipher blueprints, schematics and working equipment documents?
4. 4.Do you have a thorough knowledge of local, state and federal codes and regulations?


Apply for this position      |      Go back job listings


Facility Operations: Usher/Ticket Taker
Part-time Guest Service Attendant - Tampa Bay Lightning/Amalie Arena (Tampa, FL)

JOB SUMMARY:

The Guest Services position is responsible for providing World Class Customer Service to the guests at the Amalie Arena by ensuring guests feel welcome and they leave with a long lasting, positive impression. This position acts as a resource and host to guests visiting the Arena by maintaining a working knowledge of our facility and special events. The Guest Services staff plays a vital role when it comes to creating a clean, safe and enjoyable experience for our fans. They serve as the main point of contact for all guest requests/needs and then pursue the issue to a resolution. The members of the Guest Services staff must exhibit courteous hospitality at all times and be proactive in every area. A very high level of customer service aptitude is essential for this position. Upon hire, all employees will be expected to be available for no less than 70% of all events.


DUTIES AND RESPONSIBILITIES

• Greet and seat guests in the arena in a friendly, professional manner to assure a positive impression
• Search guests’ bags at entry gates in a prompt, but friendly manner
• Scan tickets at entry points with a smile and friendly greeting
• Assist guests with elevator/escalator services, including ADA elevators
• Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
• Enforce all building policies and procedures during an event to assure safety and security for all
• Work cooperatively with all staff members
• Respond to and investigate incidents/inquire with witnesses on scene
• Provide public assistance with lost and found
• Monitor the crowd during all events
• Assist all other departments as needed


SKILLS AND QUALIFICATIONS

• Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus
• Must maintain a professional appearance and demeanor at all times
• Previous customer service experience preferred but not required
• This position may require working outside with exposure to extreme heat or weather conditions
• Ability to stand on feet for long periods of time including walking long distances and stairs
• Ability to lift a maximum of 25 pounds
• Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts
• Ability to work independently and in a team environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.Are you able to work a flexible schedule including days, nights, weekends and holidays?
2. 2.Do you have a reliable means of transportation?
3. 3.Are you able to work at least 70% of all scheduled events?


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com