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Tampa Bay Lightning Jobs


Current available jobs in Facility Operations:





Facility Operations: Grounds Crew/Turf Management
Ice Crew - Tampa Bay Lightning (Tampa, FL)

POSITION SUMMARY
This position values guests and is committed to providing a positive impression with World Class Service. The Ice Operations Staff is a division of the Conversion Department and is responsible for maintaining the ice, as well as the hockey rink and equipment during all hockey games and Ice Events.

 

RESPONSIBILITIES & DUTIES

• Responsible to clean all glass around the ice rink
• Assure all benches, including players, visiting team and penalty benches are clean and in free of debris
• Responsible to set up game area including laying mats for officials, setting out equipment such as cans for snow, shovels, squeegees and scrappers
• Set seating area for the ice crew, chairs; road case
• Assure Glass Cut Station is set properly and all supplies and tools are present
• Responsible to prepare ice for pregame skate by setting practice nets/swap with game nets after pre-game skate
• Remove snow from ice during TV timeouts in a quick and efficient manner
• Responsible to remove nets during intermission for the resurfacer, patch holes, squeegee goalie area and replace nets in a quick and efficient manner
• Responsible to remove nets and clean- up of benches post game
• Break down seating area and Glass Cut Station, return tools and supplies post game

 

QUALIFICATIONS

• Must have exceptional skating abilities
• Must be in good physical condition
• Must be able to lift a minimum of 50lbs with or without accommodation
• Effective communication skills
• Good time management skills
• Excellent attention to detail
• Excellent attendance
• Ability to multi task and take direction well
• Ability to meet tight deadlines and work well under pressure
• Ability to work in large crowds for an extended period of time
• Ability to work long hours, including days, nights, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have exceptional skating abilities?
2. Are you able to work EVERY hockey game?


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Facility Operations: Facility/Venue Management
Assistant Facilities Manager - Tampa Bay Lightning (Tampa, FL)

Department: Facilities Engineering
Reports To: Building Operations Manager

 

 

JOB SUMMARY

The Assistant Facilities Manager must strive for the highest level of professionalism, while meeting the client’s needs, and a commitment to achieving a goal of 100% uptime throughout the facilities engineering team. This position values guests and is committed to providing a positive impression with World Class Service. This includes the management of Engineering and Maintenance personnel, work schedules, project and work planning, and time and attendance reports. This position requires physical activity including standing, walking, climbing and ability to lift 50 pounds.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

• Assist in oversight of Engineering and Maintenance departments.
• Assist with management, scheduling and process payroll for the Engineering and Maintenance department personnel.
• Assist with oversight of full-time and part-time employees within the department.
• Manage building control system and all components associated with the climate control system, including programming, monitoring and scheduling system for the most economical and sustainable level of operation.
• Develop and implement regular safety meetings, assure department compliance with OSHA, and actively participate in facility safety drills and planning.
• Ensure Engineering and Maintenance team has required tools, parts, and resources to perform their job effectively and safely.
• Actively work to reduce gas, electric and water bills.
• Assist Building Operations Manager with organizing all building renovations, repairs and improvements.
• Coordinate and document all building repairs and preventative maintenance using the Aware Manager system.
• Uphold and enforce company policy and procedures.

 

QUALIFICATIONS
• An AA/AS Degree or Vocational Certification in related field preferred
• Thorough knowledge of local, state and federal codes and regulations
• Strong leadership skills with emphasis on teamwork and workplace safety is essential
• Effective written and oral communication skills
• Strong computer and software experience desired
• Knowledgeable with Johnson Controls Metasys building management system preferred
• Excellent attention to detail and good time management skills are essential
• Ability to work long hours, including days, nights, weekends and holidays
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work long hours, including days, nights, weekends and holidays?
2. Do you have HVAC, plumbing and electrical experience?
3. Do you have at least 2 years of supervisory experience?


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Facility Operations: Event Guest Relations
Platinum Services (Part-time) - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY:

A position with the Platinum Services Department requires proven World Class customer service skills, motivation, dependability, and exceptional communication skills. The candidate, who earns a spot in this division, shows unconditional professionalism with our higher clientele in our premium seating and ADA areas. (Suites, ADA entrances and all other premium seating areas) This position is responsible for greeting guests, unlocking suite doors, giving tours of our premium areas, and keeping the lines of communication open with SportService, Concierges, and Event Supervisors. It is vital to assists the concierges and develop a relationship with the premium seating clientele. With that said, this position will be expected to work no less than 80% of all events.

DUTIES AND RESPONSIBILITIES:

· Assist guests with any questions, concerns or special requests

· Search guests’ personal items in a prompt, but friendly manner

· Scan tickets for entry with a smile and a friendly greeting

· Check tickets to ensure the proper guests are entering our premium areas

· Assist guests with disabilities in all ADA areas

· Assist Guest Services department as needed

· Communicate guests’ needs and/or requests to the Concierges and Suite Attendants

· Develop positive working relationships with all Forum departments, especially SportService, as well as all Premium seating Clientele

· Enforce all building policies and procedures during an event to assure safety and security for all

· Must handle any and all guest-related matters in a professional and courteous manner

SKILLS AND QUALIFICATIONS:

· Excellent verbal and written communication skills required

· Must maintain a professional appearance and demeanor at all times

· Previous customer service experience preferred but not required

· Enjoy interacting with people and building new relationships

· Ability to stand on feet for long periods of time including walking long distances and stairs

· Ability to lift a maximum of 25 pounds

· Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts

· Ability to work independently and in a team environment

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Yes/No: Have you ever been employed by the Tampa Bay Times Forum or the Tampa Bay Lightning? (if yes put dates & department):
2. 2. Yes/No: Have you ever been arrested, convicted, plead no contest, or committed a crime? if yes, explain:
3. 3. Are you physically and mentally able to perform the essential functions of the job with or without accomodations?
4. 4. Yes/No: Are you a U.S. citizen or permanent alien and at least 18 years old?
5. 5. Yes/No: Do you know anyone who works at the Tampa Bay Times Forum or with the Tampa Bay Lightning? if yes, please list names.


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Facility Operations: Facility/Venue Management
Conversion Technician - Facility Services - Tampa Bay Lightning (Tampa, FL)


JOB SUMMARY:

Whether working First, Second, or Third Shift, this position is responsible for the set-up, tear down, and movement of every item necessary to make every event a World Class success. A high energy level, dependability, excellent attitude, attention to detail, excellent English communication, and desire to cooperate as a team member are critical components of success. If you possess leadership skills, additional opportunities may become available as you prove yourself.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the physical set up, tear down, and movement of all equipment, materials, and furniture for hockey, arena football, basketball, concerts, and large and small events both on and off our property. This is a very physical job.

• Work cooperatively with all staff members

• Maintain a clean, neat, professional appearance during work hours

• Follow all safety procedures, rules, and OSHA standards which help assure the health, safety, and security of co-workers and guests

• Report to management any discrepancies, damage, loss of property, or safety issues

• Specialized facility cleaning duties may occasionally be necessary

QUALIFICATIONS:

· Compliance with our company policy of Background Checks and Random Drug Screens

· Punctual, dependable, and Excellent work attendance record

· Excellent communication skills in English

· Personal attention to detail

· Ability to multi task and take direction well and sometimes work under tight time pressures

· Excellent Customer Service skills.

· Ability to work a flexible schedule including days, nights, weekends and possible infrequent holidays and double shifts.

· Ability to work as a team member or alone on a specified task

· Energetic, in good physical condition and stamina, this position may require working outside with exposure to extreme heat or weather conditions.

· The ability to stand on feet for long periods of time and walk long distances and climb stairs. The ability to stoop, climb ladders, kneel, crawl, and squat without any physical movement restriction.

· Using proper lifting technique, the ability to lift a maximum of 50 pounds with or without accommodation.

· Always aware of and practicing safety as the highest priority during every job.

· Mechanical aptitude and the proven ability to use hand and power tools is a plus


"Next Step" Instructions
YOU WILL BE CONTACTED BY A MEMBER OF MANAGEMENT FOR AN INTERVIEW IF THEY ARE INTERESTED IN SPEAKING WITH YOU FURTHER. PLEASE NO PHONE CALLS. COMMUNICATION WILL OFTEN BE BY EMAIL, PLEASE LOOK FOR EMAILS FROM THE ST. PETE TIMES FORUM. THANK YOU FOR YOUR INTEREST IN THE TAMPA BAY LIGHTNING AND TAMPA BAY TIMES FORUM.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: HAVE YOU EVER BEEN EMPLOYED BY THE TAMPA BAY TIMES FORUM OR THE TAMPA BAY LIGHTNING? (IF YES PUT DATES & DEPARTMENT):
2. YES/NO: HAVE YOU EVER BEEN ARRESTED, CONVICTED, PLEAD NO CONTEST, OR COMMITTED A CRIME? If yes, explain:
3. YES/NO: ARE YOU PHYSICALLY AND MENTALLY ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT ACCOMODATIONS?
4. YES/NO: ARE YOU A U.S. CITIZEN OR PERMANENT ALIEN and AT LEAST 18 YEARS OLD?
5. YES/NO: DO YOU KNOW ANYONE WHO WORKS AT THE TAMPA BAY TIMES FORUM OR WITH THE TAMPA BAY LIGHTNING? If yes, please list names.
6. YES/NO: THIS POSITION MAY REQUIRE LIFTING, STANDING, PUSHING, AND OTHER PHYSICAL ACTIVITY FOR A MAJORITY OF THE WORK PERFORMED. DO YOU UNDERSTAND THIS?


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Facility Operations: Event Guest Relations
Guest Services - Tampa Bay Lightning (Tampa, FL)

JOB SUMMARY:

The Guest Services position is responsible for providing World Class Customer Service to the guests at the Tampa Bay Times Forum by ensuring guests feel welcome and they leave with a long lasting, positive impression. This position acts as a resource and host to guests visiting the Forum by maintaining a working knowledge of our facility and special events. The Guest Services staff plays a vital role when it comes to creating a clean, safe and enjoyable experience for our fans. They serve as the main point of contact for all guest requests/needs and then pursue the issue to a resolution. The members of the Guest Services staff must exhibit courteous hospitality at all times and be proactive in every area. A very high level of customer service aptitude is essential for this position. Upon hire, all employees will be expected to be available for no less than 80% of all events.


DUTIES AND RESPONSIBILITIES

• Greet and seat guests in the arena in a friendly, professional manner to assure a positive impression
• Search guests’ bags at entry gates in a prompt, but friendly manner
• Scan tickets at entry points with a smile and friendly greeting
• Assist guests with elevator/escalator services, including ADA elevators
• Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
• Enforce all building policies and procedures during an event to assure safety and security for all
• Work cooperatively with all staff members
• Respond to and investigate incidents/inquire with witnesses on scene
• Provide public assistance with lost and found
• Monitor the crowd during all events
• Assist all other departments as needed


SKILLS AND QUALIFICATIONS

• Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus
• Must maintain a professional appearance and demeanor at all times
• Previous customer service experience preferred but not required
• This position may require working outside with exposure to extreme heat or weather conditions
• Ability to stand on feet for long periods of time including walking long distances and stairs
• Ability to lift a maximum of 25 pounds
• Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts
• Ability to work independently and in a team environment


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